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New Business Online Banking Coming Soon!

On May 23, 2017 R Bank is upgrading our Business Online Banking experience. We are very excited to offer you this new and improved experience. Read more about our new experience here!

We will be in contact with you regularly to keep you updated on our progress. You may have already received calls and/or email communications from us asking you to ensure the information currently in the system is accurate. This is to ensure your access to our new online banking is seamless once we reach our go-live date.

IMPORTANT:

  • Business Bill Pay services will be unavailable starting end of day 5/16/2017 and will become available again on 5/23/2017 in our new Business Online Banking. Please schedule any bill payments you have for May as soon as possible. You will not be able to manage or complete Bill Payments during this downtime, but anything you have scheduled prior to the downtime will be paid as usual. This only affects Business Bill Pay. Our retail Bill Pay services will not be affected.
  • Any changes made on or after 4/12/2017 to users or scheduled transfers in our current Business Online Banking system should be noted so that you can make updates as necessary once we are live in the new platform. All other items and transactions will come over automatically into our new online banking system, so no need to worry about Bill Pay information, transactional history, check images, or statements -we have you covered!

RESOURCES:
Below you will find some important guides and instructions to assist you once the new Business Online Banking platform is available:

Overview of New Business Online Banking Features
First-time Login Instructions
Supported Browsers & Devices
Mobile App Instructions
Intuit Product Connection Instructions

Upgrading & Optimizing Your Browser
Keeping your browser up to date and verifying your Third-Party Settings are correct will enhance your Business Online Banking experience. For instructions on each, click on the browser name.

Internet Explorer
Google Chrome
Mozilla Firefox
Mac Safari

Enabling Third-Party Settings
Internet Explorer (11)
Google Chrome
Mozilla Firefox
Mac Safari

SUPPORT
Having Trouble? Contact us at 512-600-6918 beginning Tuesday, 5/23 - Friday, 5/26 from 8am - 5pm CST. We will have a team dedicated to take your call and assist with any issues you may experience during this week.

Afterwards, or until that time comes, if you have any questions, please contact us at 512-600-8100 or email us at customerservice@rbanktexas.com.

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